Frequently Asked Questions

Everything you need to know about your Sveston shopping experience.

What is the standard delivery time for my order?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.

Are Sveston watches water-resistant?

Yes, most Sveston timepieces feature water resistance ranging from 3ATM to 5ATM. Please check the specific product description for the exact rating of your chosen model.

What is your return and exchange policy?

We offer a 15-day return and exchange policy. Items must be in their original, unworn condition with all packaging and tags intact to be eligible for a refund.

Do the watches come with a warranty?

Every Sveston watch comes with a 1-year international warranty covering manufacturing defects and movement issues from the date of purchase.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) in select regions.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's website to monitor your package in real-time.